On large sites with multiple pieces of equipment, your first indication of a problem may be an email fault alarm or unexpected result in the daily report. Review the reported fault codes from the online equipment manuals and quickly identify what the likely cause is before dispatching an expensive truck roll. For difficult issues, consult with the OEM support engineers who can view your system from their factory and provide expert advice. Speed up commissioning by viewing all equipment values on one screen during testing instead of scrolling the small local front panel LCDs.
When a problem occurs long after installation, access the instruction manuals and fault codes directly from NRGpilot™. View on a mobile device or download and print as a PDF. This saves valuable time and expense in restoring the system back to normal operation.